burtsbees curates lip balms, lip treatments, and lip color, face care and cleansing, body care, hand and foot care, baby and mama care, oral care, and seasonal gifts and sets for customers in the United States, pairing useful product information with practical order, shipping, and return support.
Our Service Commitments
- Free standard shipping on every U.S. order and tracking after shipment.
- Clear processing, delivery, return, exchange, and payment information.
- Responsive customer care during the service hours stated below.
- Product specifications, care guidance, and safety information based on the applicable product listing.
Policies and Support
Please review our published policies before ordering. Contact us whenever you need help understanding a product listing or an order.
Merchant and Customer Care Information
Store name: burtsbees
Contact email: Support@burtsbeold.shop
Phone: (440) 294-8103
Physical and return address: 123 S High St, Columbus, OH 43215, US
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).